Fully functional application with potentially and API for external application integration. SugrarCRM, Netsuite and Salesforce.com are classic examples of SaaS in the CRM space. SugarCRM can be used as an fully functional enterprise CRM systems and can also be accessed through Web services APIs for integrating on-premise application. See for example: Web services Testing SugarCRM.
Understanding Cloud Taxonomies and Security
December 30th, 2009 · No Comments · Customer Relationship Mangement
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