SugarCRM burst onto the CRM scene with its own disruptive business model: open source. The build-it-yourself model was not for everybody, of course – or so many thought at the time. As SugarCRM continues to refine its code and product lineup, it is attracting more and more customers. Now SugarCRM is waiting for the financial system to right itself so that it can enter the next stage of its corporate development: going public.
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