Shapes and Pages – Extraordinarily Effective Web Strategies

InterContinental Hotels Group uses a variety of OSS products from Linux Red Hat, JBoss/Apache, and MySQL/PostgreSQL (in operating systems, servers, and databases, respectively), although not across the entire enterprise. In 2007 InterContinental adopted SugarCRM, an open-source customer relationship management application. Last year the company adopted Alfresco, an open-source enterprise-content-management system, in order to consolidate data about the group’s 4,000 hotels. ‘We could not be more pleased,’ says Alex Grigorian, vice president of enterprise technology.

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