Geeks on the Way required a CRM solution that could be tightly integrated with their Asterisk PBX phone system, and selected SugarCRM for its open source architecture and flexibility. Customizations were made to SugarCRM?s meetings module, along with integration to Geeks on the Way?s ecommerce engine and PBX phone system. The work has resulted in [...]
Entries from February 23rd, 2009
Geeks on the Way Wins 2009 Stevie Award for Sales & Customer Service
February 23rd, 2009 · No Comments · SugarCRM
Business is booming for open source adopters
February 23rd, 2009 · No Comments · SugarCRM
For IT teams, it is not a case of having no budget. It is simply that they must get better value for money. They must invest to grow the business or save significant dollars. To help us out, US-led IT vendors have raised their prices by 20 to 30 percent. They might keep their profits [...]
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SugarCRM CEO: ‘In a way, open source and the cloud are the same thing’
February 18th, 2009 · No Comments · SugarCRM
Four years after it was launched, SugarCRM now counts 4,000 customers of its commercial open source software. The Cupertino, Calif.-based company recently held its annual SugarCon conference for customers and developers. We caught up with CEO John Roberts, who discussed how SugarCRM is approaching cloud computing and open source applications in the cloud, mobile CRM, [...]
First North American TYPO3 Conference (T3CON09-Dallas) to be Held Near Dallas, Texas, U.S.A.
February 17th, 2009 · No Comments · Typo3
T3CON09-Dallas, a conference for the open-source TYPO3 content management system (CMS), will take place near Dallas, Texas, from April 16 – 18. This is the first official TYPO3 conference held in the… Read the entire story here
Tags: Typo3
New Client Site Launched
February 13th, 2009 · No Comments · Company, News
Shapes and Pages launches another new Client site.
Tags: Customer Relationship Mangement·live·sugar·SugarCRM·Typo3
How SugarCRM Is Helping One Firm Manage Through Recession
February 13th, 2009 · No Comments · SugarCRM
Is adopting open source in today’s economic climate a money-saver? ThyssenKrupp, the big German producer of steel and capital goods with 200,000 employees, thinks so. Instead of hiring someone to write specs for a new assembly line, ThyssenKrupp’s system engineering salesforce uses SugarCRM to do the work. It recently adopted SugarCRM for its System Engineering [...]
Coexisting closed and open source deployments
February 12th, 2009 · No Comments · SugarCRM
As open source technology increasingly penetrates enterprises, open source vendors are pushing their message to customers to convert from proprietary software. However, some industry observers see a place for both closed and open source deployments. But Martin Schneider, director of product marketing for SugarCRM does not see compatibility as a technology issue. ‘The only issues [...]
Brighter Business implements SugarCRM
February 10th, 2009 · No Comments · SugarCRM
After evaluating a number of CRM vendors, including Siebel Systems, Brighter Business chose Sugar Professional, because it has a strong price-to-performance proposition. ‘The insurance industry is highly competitive and customer satisfaction is a competitive advantage. We needed a CRM solution that could track customer interactions across multiple channels and provide us with an accurate picture [...]
SugarCRM Gets Touched by an Angel(.com)
February 5th, 2009 · No Comments · SugarCRM
Amid the flurry of announcements at SugarCon 2009, the third annual developer-and-user conference for Cupertino, Calif.-based open-source pioneer SugarCRM, one in particular may have gone almost unnoticed: Interactive voice response (IVR) specialist Angel.com has teamed with SugarCRM to launch the (creatively named) Angel.com SugarCRM Connector – a suite of fully hosted IVR solutions that will [...]
SugarCRM partners with Tata Communications
February 4th, 2009 · No Comments · SugarCRM
Sugar CRM has announced a new partnership with Tata Communications. The India-based company will now offer Sugar’s on-demand CRM services to small, medium and large enterprises. ‘This is a mutual partnership,’ SugarCRM CEO John Roberts told IT Examiner. ‘Tata Communications is our first major partner in India. The company is the premier information provider in [...]