In the replies to this thread at IT Toolbox, I saw a lot of these common misconceptions about the nature of open source software bandied about, especially as it applies to SugarCRM. Here is a slightly abridged version of my reply in the thread.
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Shapes and Pages – Extraordinarily Effective Web Strategies
Web Strategies – the Art of pageSHAPING, TYPO3, Sugar, and SEO Excellence
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