Shapes and Pages – Extraordinarily Effective Web Strategies

All it took was one new feature to see that SugarCRM has a handle on the future of enterprise business applications. The company this week launched version 5.1 of its flagship open source customer relationship management system. This includes Tracker, which allows IT managers to review who in a company is actually making use of the product, and what specific features they are using most often. This information can be compiled statistically and presented to senior management so that the strategy, or perhaps the training, surrounding the technology can be fine-tuned.
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