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New World CRM – Enterprise 3.0 and the Era of the Social Customer

July 30th, 2008 · No Comments · Customer Relationship Mangement

This three part series of webinars by Paul Greenberg, Chief Customer Officer of BPT Partners and author of CRM at the Speed of Light (4th edition, December 2008) will highlight how your business can deal with this new kind of customer – a customer that you have to deal with, want to or not, prepared or not. Learn how to be prepared and you?ll find out you do want to.
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