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Entries from July 30th, 2008

New World CRM – Enterprise 3.0 and the Era of the Social Customer

July 30th, 2008 · No Comments · Customer Relationship Mangement

This three part series of webinars by Paul Greenberg, Chief Customer Officer of BPT Partners and author of CRM at the Speed of Light (4th edition, December 2008) will highlight how your business can deal with this new kind of customer – a customer that you have to deal with, want to or not, prepared […]

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SugarCRM and Vertico Software Connect Telephony with CRM

July 29th, 2008 · No Comments · Customer Relationship Mangement

Open source CRM software provider, SugarCRM has announced the addition of telephony capabilities to its customer management offerings in a bid to further improve customer communications. The new integration is the result of SugarCRM partnering with Vertico Software, the provider of the STARFACE telecommunications system. Targeted at customers in Europe, the STARFACE SugarCRM Connector brings […]

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All TYPO3XDEV Extensions are now on forge!

July 27th, 2008 · No Comments · Content Management

In our ongoing effort to centralize development resources, we have made another big step forward: typo3xdev, the collaborative extension development SVN, has moved to forge.typo3.org!The full story

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New TYPO3 Association company memberships

July 25th, 2008 · No Comments · Content Management

Like the TYPO3 Association announced at the last General Assembly in March 2008 the new memberships are available now. The company membership Level 3 provides the possibility of publishing your…The full story

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SnapLogic Announces SugarCRM Solution Pack

July 23rd, 2008 · No Comments · Customer Relationship Mangement

The SugarCRM Solution Pack includes a complete set of SnapLogic Resources for reading, writing, and updating every SugarCRM module, including Accounts, Opportunities, Contacts, and Campaigns. Integration pipelines can be created within minutes of installing SnapLogic, even if SugarCRM’s standard objects have been modified.The full story

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Open source mash-up: Zimbra and SugarCRM, Loopfuse and Acquia

July 23rd, 2008 · No Comments · Customer Relationship Mangement

It’s a good day for those running more than one open-source application in-house, particularly if you’re into Zimbra (email), SugarCRM (CRM), Loopfuse (marketing automation), or Acquia (Drupal-based content management company). I’ve long felt that open-source integration is best done in cases of mutual self-interest, and not by committee fiat.The full story

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TYPO3 Bug Day coming up on July 25th

July 22nd, 2008 · No Comments · Content Management

TYPO3 Bug Day on July 25th, 2008The full story

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Sugar University Classroom Training

July 22nd, 2008 · No Comments · Customer Relationship Mangement

Due to popular demand Sugar Administrator Fundamentals and Sugar End-User Train-the-Trainer are offered at the same location back-to-back. Attend both or just one; it’s up to you. Sugar Administrator Fundamentals: August 5 ? 6, Sunnyvale, CA; Sugar End-User Train-the-Trainer: August 7 ? 8, Sunnyvale, CA. Register now ? seats are limited.The full story

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CRM and the Mobile Customer

July 21st, 2008 · No Comments · Customer Relationship Mangement

As the scope of communications has changed drastically over the years, so have customers and the expectations they have of companies they do business with. When it comes to communications, customers are demanding extended services hours, different channels for communication and an overall ownership of their relationship with the company. To help ensure businesses are […]

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Open Source`s New Frontier

July 17th, 2008 · No Comments · Customer Relationship Mangement

Healthscreen Solutions, a Toronto medical records, billing and patient-scheduling software and services firm, began using SugarCRM in 2005 to track sales to its doctor clients, forecast future sales, and manage its operational and sales workflows. About 100 employees use the CRM application in some way each day. ‘Without SugarCRM we could not have achieved a […]

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