Now that Hamadeh can afford the paid version of SugarCRM, he has realized other benefits from having access to the source code. “With open source, you can manipulate the software. That kind of integration makes our life easier. You can customize it and it’s not going to cost you an arm and a leg.” Hamadeh has appreciated the growth of open source over the last ten years. “These are products that are becoming better. And you’re not limited to the engineering talent of a small team. It’s a collective good thing.”
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